How-To: Submitting Dealer Code Corrections

If a Dealer Code on a sale was recorded incorrectly, that can be updated by submitting a Dealer Code Correction in ECS.

A Correction in Commissions refers to changing the Dealer Code on a sale. Any other changes to commission are not a Correction.

A Dealer Code Correction will not change the payout rate, Store ID or commission eligibility for a transaction.

A minimum of 3 days are required before a transaction will populate in ECS. Some transactions may not appear in the Correction tool. For these you will want to have request submitted to the Commission Support team for more information and assistance.

Begin at the link to initiate a correction: Initiate Corrections

You'll arrive at the below screen. 

Reminder: All MEs can submit corrections, however only RSMs may approve them. 

Next, you'll select a date range, the narrower the range the higher probability of ECS locating the transaction.